COD Fee — The per-order charge for collecting cash — flat (₹30–60) or a percentage of order value (1–2.5%), whichever is higher on some cards.

Why it matters to your store

COD fee + higher RTO is the real cost of offering cash. On a ₹400 order, a ₹50 COD fee is 12.5% of revenue before freight — price it into the COD decision.

This is the vocabulary every courier invoice, NDR report and rate card is written in — learn it once, save money forever.

See how →

Worked example

₹350 order: ₹45 COD fee + ₹70 freight means ₹115 to deliver a ₹350 order — 33% gone before product cost.

The bottom line

Shipping jargon is really just the billing manual in disguise — every term on this list maps to a line on an invoice or a lever on your margins. Pure Parcel is built so you rarely have to think about it: statuses normalise, bills reconcile, and quotes already include the surcharges.