Air vs Surface Express — Air moves parcels by flight (1–2 days nationally, 2–3× price); surface moves by road/rail (2–6 days, base price). The same carrier often sells both.

Why it matters to your store

The default should be surface with air as the exception — reserved for genuinely urgent or high-value orders. Auto-upgrading to air is a common margin leak.

This is the vocabulary every courier invoice, NDR report and rate card is written in — learn it once, save money forever.

See how →

Worked example

₹3,500 urgent gift → air at ₹180 justified. ₹400 t-shirt → surface at ₹65; air would eat the entire margin.

The bottom line

Shipping jargon is really just the billing manual in disguise — every term on this list maps to a line on an invoice or a lever on your margins. Pure Parcel is built so you rarely have to think about it: statuses normalise, bills reconcile, and quotes already include the surcharges.