Reverse Pickup — The courier collecting a return from the customer and shipping it back to you — a paid service with its own rates and serviceability map.

Why it matters to your store

Return experience decides repeat purchase in fashion — and reverse serviceability is narrower than forward. Not every pincode that gets delivery gets pickup.

This is the vocabulary every courier invoice, NDR report and rate card is written in — learn it once, save money forever.

See how →

Worked example

Customer in Raipur returns shoes → courier collects → back to your Jaipur warehouse in 4–5 days at ~₹90–140.

The bottom line

Shipping jargon is really just the billing manual in disguise — every term on this list maps to a line on an invoice or a lever on your margins. Pure Parcel is built so you rarely have to think about it: statuses normalise, bills reconcile, and quotes already include the surcharges.