Weight Dispute / Reconciliation — When the courier's measured weight differs from what you declared, they re-bill the difference — often silently on the invoice. Reconciliation is the process of catching and challenging it.
Why it matters to your store
Unchecked weight disputes leak 2–8% of freight spend at many sellers. Your declared weight, photos of packed orders, and invoice matching are the defence.
This is the vocabulary every courier invoice, NDR report and rate card is written in — learn it once, save money forever.
See how →Worked example
You declared 1.2 kg, courier billed 2.4 kg → dispute opens → your packing photo + scale reading wins back the ₹90 difference. Multiply by every shipment.
The bottom line
Shipping jargon is really just the billing manual in disguise — every term on this list maps to a line on an invoice or a lever on your margins. Pure Parcel is built so you rarely have to think about it: statuses normalise, bills reconcile, and quotes already include the surcharges.
